Privacy Policy

Privacy Policy

Privacy Policy – OnTime Travel & Tourism LTD
Effective Date: 12/08/2025

OnTime Travel & Tourism LTD (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with applicable laws in the United Kingdom (UK). By using our website ontimetravelandtourism.co.uk and our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following personal information from you:

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Passport or travel document details (for bookings)
  • Payment information
  • IP address and cookies/usage data

2. How We Collect Your Information

We collect personal information directly from you through:

  • Booking forms
  • Contact forms
  • Tour inquiry forms
    We also collect non-personal information automatically through cookies and tracking technologies.

3. Purpose of Data Collection

We use your information for:

  • Processing travel bookings and reservations
  • Responding to travel inquiries
  • Providing customer support
  • Sending trip confirmations and itinerary updates
  • Sending marketing communications and promotions (only if you have opted in)
  • Improving our website and services

4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

  • When required by law
  • With airlines, hotels, and service providers for booking purposes
  • To comply with legal obligations

5. Cookies and Tracking Tools

Our website uses cookies and tracking technologies to:

  • Improve user experience
  • Analyze traffic and usage patterns
  • Provide relevant travel offers and advertisements
    By using our website, you consent to our use of cookies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Data Deletion Requests

If you wish to have your personal information deleted, please contact us using the details below.

8. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, alteration, or disclosure.

9. Your Rights

Depending on applicable United Kingdom laws, you may have rights to access, correct, or object to the processing of your data. Please contact us for more details.

10. Contact Information

Phone: +441216997786
Email: info@ontimetravelandtourism.co.uk
Address: 41 FORMANS ROAD, SPARKHILL, BIRMINGHAM, B11 3AA, UK
Website: www.ontimetravelandtourism.co.uk

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date.

If you’d like, I can now also prepare Terms & Conditions for OnTime Travel & Tourism so both policies are complete for your site.